RESERVATION AND PAYMENT PROCESS
At The Finland Experience, we strive to make your travel experience seamless and stress-free from start to finish.
Our reservation process begins with a simple request form, where you can provide us with your travel dates, preferences, and any special requirements. Once we receive your request, our team diligently checks the availability of accommodations, activities, and other services for your desired dates. Upon confirming availability, we’ll promptly send you a personalized email with details of your confirmed reservation. This includes information on accommodations, activities, and any other pertinent details for your trip.
To secure your reservation, we require a deposit or full payment, depending on the specific package and timing of your booking. Detailed instructions for payment will be provided in your confirmation email. Once we receive your payment, your reservation is fully confirmed, and you’ll receive a confirmation email acknowledging receipt of payment. Closer to your travel dates, we’ll send you pre-arrival information to help you prepare for your trip, including directions, packing tips, and contact information for assistance during your stay.
Throughout the process, our team is available to assist you with any questions or concerns you may have.
PRIVACY POLICY
Who we are
Our website address is: https://thefinlandexperience.fi/
Email: info@thefinlandexperience.fi
Business ID: 3378955-4
Introduction
At The Finland Experience, we prioritize the privacy and security of our customers’ data. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you agree to the practices described herein.
Information Collection and Use
We collect personal information, such as name, email address, and payment details, to provide and improve our services. This information is used for purposes such as processing orders, delivering personalized content, and analyzing website usage.
Data Processing
We process personal data in compliance with applicable data protection regulations, including the EU’s General Data Protection Regulation (GDPR). Personal data may be processed based on customer consent, contractual necessity, or legitimate interests.
Disclosure of Information
We may share personal information with third-party service providers to facilitate service delivery. Additionally, we may disclose information to comply with legal obligations or enforce our policies.
Cookies and Similar Technologies
We use cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content. Users can manage cookie preferences through their browser settings.
User Rights
Users have the right to access, correct, or delete their personal information. For assistance with privacy-related inquiries, please contact us at info@thefinlandexperience.fi.
Changes to Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices. Users are encouraged to review this policy periodically for any updates.
For more information about our privacy practices, please contact us at info@thefinlandexperience.fi.
Thank you for choosing The Finland Experience.
